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How Can We Help?


Contact Us

At Progressive Bank, we are no more than a phone call or e-mail away.

Call Us

(318) 651-5100 Our Customer Service Hours are 8:00 a.m. to 5:00 p.m. CST Monday – Friday.

To report a lost or stolen Progressive Bank Debit Card

Please call (318) 651-5100 (Monday – Friday 8:00 a.m. – 5:00 p.m.) or 1-800-472-3272 (after banking hours or on weekends).

Fraud Prevention Analysts are available 24-hours a day and may be able to help if you are having issues with your debit card transactions after regular business hours or on weekends.  The toll-free number to call is 1-800-472-3272.

Mailing Address

Progressive Bank
P. O. Box 4053
Monroe, LA 71211-4053

E-Mail Us

Please be aware this e-mail is an unsecured method of communication; you should never disclose personal information, such as Social Security numbers, account numbers, passwords, personal identification numbers (PINs), or financial information. This e-mail should be used for general questions or comments only.  If your e-mail includes confidential personal information, please utilize our SECURE Contact Us form.